Telecom Customer Relationship Manager Education and Job Requirements


Telecom Customer Relationship Manager Requirements

A telecom customer relationship manager has varied responsibilities mainly centering on solving the queries of the customers and in certain cases, those of the clients. The post is an indispensable part of any public, private or joint partnership telecom company. The telecom customer relationship manager has to keep a tab on the coordination in between the employees of the company and the customers. The points that are mentioned below can prove to be nice guidelines in knowing about the education and job requirements for this post.

Education Requirements:

  • A bachelor’s degree in any stream (a degree in telecom engineering would be an added advantage) with at least a second class honors.
  • A master’s degree in any stream (a degree in telecom engineering would be an added advantage) with at least a second class honors.
  • A master’s in business administration is a big plus for the candidate.

Job Requirements:

  • A minimum experience of at least 5 years in a reputed company in the telecom sector.
  • He/she should be dynamic and patiently pay heed to the queries of the customers.
  • The concerned person must manage and coordinate the day-to-day proceedings of the customer care cell.
  • The candidate must know the fundamental features of the telecom business and its products.

Category: Telecom Education Requirements

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