Ombudsman Education Requirements


An ombudsman education requirement should emphasize on a particular area depending on the industry that you want to pursue your career in. An ombudsman is considered to be a mediator, intermediary, or representative. Hence, if you are planning to pursue a career as an ombudsman in business, marketing, or related field then you need to complete an under graduate program in the related the subject. The objective of ombudsman education should be to help you gain an insight into various aspects of a business or public administration or any related subject.

The education should strengthen your skills and provide you with knowledge that will help you to grow in your career as an ombudsman. Education can include a wide variety of subjects including cost effectiveness, negotiation skills, annual work planning, performance metrics and planning, dispute resolution, policies & practices in specific industries, data maintenance and much more.

Ombudsman Education Requirements:

  • An aspiring Ombudsman needs to hold an undergraduate degree in business administration, public administration, business management, marketing etc.
  • An aspiring Ombudsman can also pursue a master’s degree in business administration (MBA) to further their career
  • You need to also opt for certification programs after completing your under-graduate or graduate program. Certification programs like Certifed Ombudsman Trainers (COTs), Certification in Managing Workplace Conflict and Certified Organizational Ombudsman Practitioner among others can be quite helpful.

Ombudsman Degrees, Courses and Certifications:

An ombudsman needs to complete the following under graduate or graduate degree programs as well as complete relevant certification programs to enhance his/her work credentials:

  • High school diploma with overall good percentage.
  • Bachelor of Public administration
  • Bachelor of Business Administration
  • Master of Business Administration
  • Certified Organizational Ombudsman Practitioner from International Ombudsman Association (IOA)

Ombudsman Qualification and Training:

As an ombudsman aspirant, you can receive practical training when pursuing your certification course. During the duration of the courses, you will be able to participate in mock sessions for dispute resolutions. Apart from this, you can join an organization as an intern and work with the organizations current ombudsman to understand your future role as an impartial dispute resolution practitioner.

Ombudsman Colleges and Universities:

Ombudsman Wages and Salaries:

The average annual salary of an ombudsman can vary from $39,617 to $80,000. The average salary of an ombudsman can vary according to the organization they are attached with or the industry they plan to work in. For example: the average salary of ombudsman in environmental business varies from $39,617 to $80,000 while those in legal, industrial or manufacturing can get as much as $90,000 to $105,000.

Category: Legal Education Requirements

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