Customer Service Receptionist Education and Job Requirements

Customer Service Receptionist Requirements

A customer service receptionist is a help desk support and first person to handle a customer. This designation exists in each and every organization where an employee with good personality and effective communication skills greets the customers face to face. So to leave an impression over customers, an able candidate is sought. To appoint, such an employee following are the requirements:

Customer Service Receptionist Education Requirements:

  • A candidate must have a diploma in customer services activities.
  • An applicant with course in communicational skills is required.
  • Interested candidate should have computer basic knowledge with certificates.
  • A candidate should be a graduate degree holder.

Customer Service Receptionist Job Requirements:

  • Candidate should be able to attend calls with proper techniques and punch them on provided software.
  • Contender should be able to report urgent cases and unauthorised cases to the concerned person.
  • Applicant should be capable of working under stressful circumstances and in night shifts.
  • Interested candidate should be able to receive documentation, sort information, operate computer machines, connect other peripherals to computer and must be able to maintain the records.
  • Candidate should be well verse with administrative matters and capable of taking care of correspondences and couriers.

Hence, an organization can hire desired candidate for this position.

Category: Customer Service Education Requirements

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